www.theschoolbox.co.ke is a Kenyan business and operates the web site located at the u.r.l., www.theschoolbox.co.ke (the “Site”). These Terms of Use govern your access to and use of the Site. Your access to and use of the Site are expressly conditioned on your compliance with these Terms of Use. By accessing or using the Site, you agree to be bound by these Terms of Use, our Privacy Policy, and any other terms, guidelines or rules that are applicable to any portion of the Site that you may access, without limitation or qualification. We will not be liable for any actions taken contrary to our Terms and Conditions with regard to the products and services we offer. If you do not agree to these Terms of Use, you must exit the Site immediately and discontinue any use of information, products or services from the Site.

Registration

If you open an account or register to use www.theschoolbox.co.ke, you are required to select a password and user name, which shall consist of an email address that you provide. If you register, you agree to provide us with accurate and complete registration information, and to inform us immediately of any updates or other changes to such information. You are responsible for safeguarding any password that you use to access any areas of www.theschoolbox.co.ke. You agree to take sole responsibility for any activities or actions under your password, whether or not you have authorized such activities or actions. You agree to immediately notify The School Box of any unauthorized use of your password. You shall be responsible for any and all fees and charges incurred under your account or using your password, whether or not incurred by you or a third party, with or without your authorization. You agree to reimburse us for all costs and expenses, including, without limitation, attorneys, fees and collection fees, incurred by us in our efforts to collect any outstanding balance from you. We reserve the right to refuse registration of, or cancel your account at our sole discretion.

Electronic Communications

When you visit the Sites or send e-mails to us, you are communicating with us electronically. By doing so, you thereby consent to receive communications from us electronically. We may communicate with you by e-mail or by posting notices on the Sites. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Order Information

By making a purchase from www.theschoolbox.co.ke, you understand and agree that we may share information about you and your transaction with other companies for the purpose of processing your transaction, including, without limitation, for purposes of fraud prevention, vendor direct shipping and credit card authorization.

Product Descriptions

www.theschoolbox.co.ke attempts to be as accurate as possible with regard to the descriptions of stationery and other products that it sells. However, www.theschoolbox.co.ke does not warrant that such descriptions or other content of the Site is accurate, complete, reliable, current, or error-free. If a product offered by www.theschoolbox.co.ke is not as described on the Site, your sole remedy is to return it, in the same condition as received, either for replacement with the same or a comparable product or for a refund within 7 days after receipt.

Pricing

The cost of shipping, based on the “Ship To” address, is built in to the purchase price of the stationery. In addition, we make reasonable efforts to accurately price all stationery and other products offered on the Site; however, despite our best efforts, a small number of the items may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. 

Shipping

We are determined to offer excellent customer service and satisfaction, with a guarantee of every product as it’s described on the website. Shipping charges for goods are additional charges before check out and are not inbuilt into the product price. TheSchoolbox is not responsible for receiving and processing an order with an incorrect shipping address. Please check your shipping address for accuracy. Shipments are made within 72 hours after payment. Please allow for additional time for all out-of-town deliveries. Despite our best efforts, a small number of the items may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

Refunds

We do not provide REFUNDS under any circumstance other than if the item was not available at the moment of purchase. www.theschoolbox.co.ke attempts to be as accurate as possible with regard to the descriptions of stationery and other products that it sells. However, TheSchoolbox does not warrant that such descriptions or other contents of the website are accurate, complete, reliable, current, or error-free. You are eligible for a full refund of the purchase price, including original shipping costs, only if your return is a result of an error on our part. If a product is not as described on the website, your sole remedy is to return it, in the same condition as received, either for replacement with the same, or a comparable product, or for a refund within 7 days after receipt. Our company offers a 24-hour return policy for the products. The item is your responsibility until it reaches us. We will not be accountable for any inconveniences before the goods reach us. We recommend that you send the parcel using a delivery service that insures you of the value of the goods. There are no refunds on items damaged during shipments. The client has an obligation to respond to any communication either written or oral in order to facilitate delivery or change of delivery point. Failure to which, the goods will be returned to the warehouse and placed for re-distribution costs to which the client is liable for. In the event you need to cancel your order, please contact us immediately through email at info@theschoolbox.co.ke or call us on 0110 600 141. Once a tracking number is issued, we are unable to do cancellations.

Privacy Policy

The privacy practices that we follow when collecting and using personal information (“Personal Information”) and other information that you submit to us through www.theschoolbox.co.ke are described in our Privacy Policy, located at www.theschoolbox.co.ke/privacy. By using www.theschoolbox.co.ke, you consent to the collection and use of your Personal Information by us as described in the Privacy Policy.